What legal steps should a business in Pennsylvania take to protect themselves from liability in case a customer gets injured on their property?

As a lawyer, I would advise a business in Pennsylvania to take the following legal steps to protect themselves from liability in case a customer gets injured on their property:

1. Conduct regular safety inspections: The business should conduct regular safety inspections of their premises to identify any potential hazards that could pose a risk to customers. By identifying these hazards and taking steps to address them, the business can demonstrate that they have taken reasonable steps to ensure the safety of their customers.
2. Maintain accurate records: The business should maintain accurate records of their safety inspections, as well as any maintenance or repairs that have been conducted on the premises. This documentation can be used as evidence in the event of a lawsuit to demonstrate that the business was proactive in addressing potential hazards on their property.
3. Display warning signs: The business should display warning signs in areas where potential hazards may exist. For example, if there is a wet floor, the business should put up signs warning customers to proceed with caution. This can help to prevent accidents and injuries, and also demonstrate that the business takes the safety of their customers seriously.
4. Purchase liability insurance: Liability insurance can provide financial protection for the business in the event of a lawsuit. It can cover legal fees and damages that may be awarded to the injured customer. The business should consult with an insurance agent to determine the appropriate level of coverage needed for their specific situation.
5. Consult with a lawyer: Finally, the business should consult with a lawyer to ensure that they are taking all necessary steps to protect themselves from liability. A lawyer can review the business's policies and procedures, as well as their liability insurance coverage, and provide guidance on any additional steps that may be needed to minimize the risk of a lawsuit.

It is important to note that these steps may not completely eliminate the risk of a lawsuit, and there may be limitations or exceptions depending on the specific circumstances of each case. The business should also be prepared to take immediate action if an accident does occur on their premises, such as providing first aid or calling for emergency medical assistance.