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What legal steps can I take if a customer slips and falls in my California business and sues me for their injuries?

If a customer slips and falls in your California business and sues you for their injuries, there are certain legal steps you can take to protect yourself and your business.

Here are some of the legal steps you should consider:

  1. Notify your insurance company: If you have liability insurance, you should notify your insurance company immediately. Your insurance policy may cover the cost of defending against the lawsuit and paying for any damages or settlements.
  2. Investigate the incident: As the owner of the business, you should investigate the incident to determine what caused the slip and fall. This investigation can include reviewing security footage, interviewing witnesses, and inspecting the area where the incident occurred.
  3. Document everything: Document everything related to the incident, including the date and time of the incident, the conditions of the premises, and any injuries sustained by the customer. This documentation will be crucial if the case goes to court.
  4. Consult with an attorney: It is important to consult with an attorney who has experience in personal injury cases. An attorney can advise you on your legal rights and obligations and help you determine the best course of action.
  5. Attempt to settle the case: If the customer sues you, you may be able to settle the case out of court. This can be a cost-effective way to resolve the issue and avoid a lengthy and expensive legal battle.
  6. Defend against the lawsuit: If the case goes to court, you will need to defend against the lawsuit. This can involve presenting evidence, calling witnesses, and arguing your case in court.

It is important to note that California has a comparative negligence law, which means that if the customer is found to be partially at fault for the slip and fall, their damages award may be reduced. For example, if the customer was wearing inappropriate shoes or was not paying attention to where they were walking, they may be found to be partially at fault for the incident.

Overall, if a customer slips and falls in your California business and sues you for their injuries, it is important to take immediate action and consult with a qualified attorney. By taking the right steps, you can protect your business and your legal rights.