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What legal requirements are there for small businesses in California to ensure accessibility for individuals with disabilities?

Under California state and federal law, small businesses must adhere to accessibility requirements for individuals with disabilities. The Americans with Disabilities Act (ADA) and the California Unruh Civil Rights Act have established accessibility standards that must be met by all businesses operating in California.

The following are some of the legal requirements that small businesses in California must comply with to ensure accessibility for individuals with disabilities:

  1. Physical accessibility: All businesses must ensure that their buildings are accessible to individuals with disabilities. This includes installing ramps, elevators, and other accessible features that allow individuals with disabilities to enter and navigate the premises.
  2. Communication accessibility: Small businesses must provide effective communication for individuals with disabilities. This includes providing sign language interpreters, Braille signage, and other communication aids as necessary.
  3. Website accessibility: Websites must be designed and maintained in such a way that they are accessible to individuals with disabilities. This includes providing alternate text for images and videos, including captions for audio content, and ensuring that the website is navigable using screen readers.
  4. Assistive technology: Small businesses must allow individuals with disabilities to use assistive technology such as wheelchairs, service animals, and other equipment that enables them to participate in the business.
  5. Reasonable modifications: Small businesses must make reasonable modifications to their policies and procedures to accommodate individuals with disabilities. This includes modifying existing procedures or providing alternatives when necessary to ensure equal access.

There may be exceptions and limitations to the above requirements, such as undue financial burden or technical infeasibility. However, small businesses must make every effort to comply with accessibility requirements to the extent that they are able.

If a small business is found to be in violation of accessibility requirements, they may face legal action and penalties. Therefore, it is important for small businesses to consult with an attorney experienced in disability law to ensure compliance with all applicable laws and regulations.