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What are my options if a customer refuses to pay me for services rendered in Georgia?

If a customer refuses to pay for services rendered in Georgia, there are several options available to pursue payment.

  1. Send a demand letter: Before pursuing legal action, sending a demand letter to the customer may be an effective way to encourage payment. The demand letter should include a detailed account of the services rendered, the amount owed, and a deadline for payment. The letter should also warn the customer of the potential consequences of failing to pay.

  2. File a lawsuit: If the customer refuses to pay even after receiving a demand letter, filing a lawsuit may be necessary. In Georgia, the small claims court handles disputes involving up to $15,000, while higher amounts must be taken to superior court. The process can be time-consuming and costly, so it is important to consult with an attorney to evaluate the strength of the case.

  3. File a lien: In Georgia, contractors and suppliers who are not paid for services rendered to improve property have the right to file a lien against the property. Filing a lien can encourage payment as it creates a cloud on the title, making it difficult for the property owner to sell or refinance the property until the lien is resolved. However, it is important to follow strict procedural requirements to ensure the validity of the lien.

  4. Seek arbitration: If the customer and service provider have a contract that includes a provision for arbitration, disputes can be resolved through this process rather than through the court system. Arbitration can be less expensive and more efficient than litigation, and the decision is typically final and binding.

It is important to note that pursuing any of these options may not guarantee payment, and there may be limitations or exceptions depending on the specific circumstances of the case. It is recommended to consult with a licensed attorney for personalized legal advice and guidance.