If a customer is injured on your business property, you have a legal obligation to provide reasonable care to ensure the safety of your customers. Failure to provide reasonable care can result in liability for any injuries that occur on your property.
Your options will depend on the circumstances surrounding the injury. If the injury was caused by a hazardous condition on your property that you should have known about and failed to address, the injured customer could file a premises liability lawsuit against you. In this case, you may be liable for any damages resulting from the injury, such as medical expenses, lost wages, and pain and suffering.
However, if the injury was the result of the customer's own negligence or recklessness, you may not be liable. For example, if a customer tripped and fell because they were texting while walking, you may not be responsible for their injuries.
To protect yourself from liability, it is important to take reasonable steps to maintain the safety of your property. This could include regularly inspecting your property for hazards, repairing any hazards that are discovered, and warning customers of any potential hazards that cannot be immediately addressed.
If a customer is injured on your property, you should take steps to ensure that they receive immediate medical attention. You should also document the incident and collect contact information for any witnesses. Finally, you should contact your insurance carrier to report the incident to determine whether your insurance policy covers the injury.
If you are sued by an injured customer, you should contact an attorney who can provide specific legal advice based on the particular circumstances of your case.
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