If a customer claims they were injured while on my business property in Georgia, there are several options available to you. First and foremost, it is important to handle any injury claim promptly and with care to ensure the safety and satisfaction of the customer.
One option is to cooperate with the customer and their insurance company to investigate the claim and determine the extent of the injury and any potential liability on the part of your business. It is important to determine if the injury was caused by negligence on your part, such as a slip and fall due to a wet floor or a faulty staircase.
If it is determined that your business is liable for the injuries, you may be required to compensate the customer for their medical expenses, lost wages, and pain and suffering. In Georgia, the statute of limitations to file a personal injury claim is two years from the date of the injury, so it is important to act quickly to resolve the claim.
Another option is to dispute the claim if you believe that your business was not at fault for the injury. This may involve gathering evidence such as security footage or eyewitness accounts to refute the customer’s claim.
It is important to note that Georgia operates under a modified comparative fault system, meaning that if the plaintiff is found to be partially responsible for their own injuries, their recovery may be reduced by the proportion of fault assigned to them. Additionally, Georgia law limits the amount of damages that can be awarded for non-economic damages such as pain and suffering.
Overall, it is important to seek the advice of a licensed attorney to navigate the complex legal issues surrounding a personal injury claim. They can assist you in negotiating with the customer and their insurance company, defending your business against false claims, and ensuring compliance with Georgia laws and regulations.
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