There are a number of legal strategies that can be used to protect oneself from being sued by a customer. The most important strategy is to ensure that one’s contracts and other legal documents (such as an End User License Agreement or Terms of Service) clearly define the rights, responsibilities, and liabilities between the parties involved. These documents should also include clauses specifying any applicable limitation of liability provisions or indemnity obligations with respect to any potential claims, losses, damages, costs or expenses incurred due to breach of contract or negligence on either party's part.
Additionally, it is important for all businesses to maintain adequate insurance coverage for potential risks associated with their operations; this includes general liability insurance which provides protection in the event of property damage caused by negligence on behalf of the business (or its employees), as well as professional indemnity insurance which covers against certain types of financial loss arising out of negligent advice given by the business (or its employees).
Finally, it may be advisable to seek legal counsel if there are questions about how best to structure contractual relationships in order minimize exposure and risk. This could include consulting an attorney experienced in drafting effective contracts tailored specifically for one’s industry and needs.
Please note that none of these strategies guarantee absolute protection from lawsuits; however they can certainly help reduce exposure when properly utilized. Furthermore, laws vary depending on jurisdiction so it is important that all relevant laws related to contract formation and enforcement are consulted prior taking action based on this advice alone.
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